We require at least 48 hours notice if you wish to cancel a pre-arranged lesson. This is so that we can try to offer this place to another student. If a lesson is canceled with less than 48hrs notice, or if you do not turn up for a lesson at the arranged time then you will need to pay the full amount for the lesson missed. If we have to travel to your home and you are not there for a prearranged lesson then you will also be charged the cost of travel as well as the cost of the lesson.
If you cannot make a lesson then please ring us so that we can try to rearrange a lesson for you. If more than 48 hrs notice is given then you will not be charged.
If you miss a lesson without notice then, you will most probably lose your lesson time slot. Certain time slots are heavily in demand.
Sometimes we will waive the cancellation fees depending upon the circumstances.
We charge 45p per mile to travel to your home + the time of the tutor take to travel to your home.